Return&Exchange


1. Returns

 

Eligibility

 

  • Products must be unused, unopened, and in their original packaging.
  • Returns must be requested within [14 or 30 days] of delivery.
  • Proof of purchase (order number or receipt) is required.

 

Process

  1. Contact our customer support at:
    📧 Email: [your email]
  2. Provide your order number, reason for return, and photos if applicable.
  3. Our team will approve your return and provide instructions for shipping.

Refunds

• Once your return is received and inspected, a refund will be issued to the original payment method within [14 business days].

 • Shipping costs are non-refundable, unless the return is due to a defect or our error.

Exchanges

 

  • Exchanges are available for damaged or defective products or if you wish to swap for another item of equal value.
  • Contact us within [14 days] of delivery to request an exchange.
  • Once approved, we will provide instructions for returning the original item and sending the replacement.