FAQ

Yes. 10% of all profits are pledged to charitable causes. Every bottle reserved helps someone else heal too.

Yes. You’re reserving your bottle from our very first batch. We’ll keep you updated by email at every milestone — from preparation to dispatch — so you know exactly where things stand.

Our first batch is currently being prepared. Orders will be dispatched as soon as it’s ready. You’ll receive an email notification with tracking once your package is on the way.

100% pure Ethiopian Nigella sativa (black seed) oil. Cold-pressed, free from heat, solvents, or additives.

Yes. Every batch is third-party tested for purity and for Thymoquinone (TQ) content — the key compound that gives black seed oil its potency. Our target is 3–4% TQ.

A common daily amount is 1 teaspoon, taken directly or mixed with honey, water, or warm tea. You can also apply it topically to skin or hair.

If you are pregnant, nursing, or on medication, please consult a healthcare professional before use.

In UV-resistant matte black glass bottles to preserve freshness and stability. Gift sets come in elegant, minimalist boxes.

Keep your bottle in a cool, dry place away from direct sunlight. Reseal tightly after use.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination.

Shipping times vary depending on your location. You can find accurate details for your region in our shipping policy here: https://sidrstone.com/policies/shipping-policy

You can reach us anytime through our Contact Page or email: support@sidrstone.com.

Our return policy depends on the country you’re ordering from. In most cases, you have 14 days to return items in their original condition. Please see our Return Policy for full details specific to your location.